Doola Reviews

Doola has an overall rating of 4.8 based on 101 reviews. Customer feedback on Doola is mixed: Doola reviewers highlight positive aspects like user-friendly interface, responsive customer support, comprehensive resources, and affordable pricing, which strongly appeal to entrepreneurs and small business owners. However, Doola is often criticized for its limited customization options, occasional technical issues, slower processing times, and lack of advanced features.

4.8/5.0

101 reviews

5 Stars

91

4 Stars

3

3 Stars

0

2 Stars

2

1 Star

4

All Doola Reviews (101)
NormaSmith
January 16, 2023
"Doola's Service Left Me Frustrated"
I’m really not satisfied with Doola. When you set up your company through them, they fail to mention the extra fees for expediting the EIN process. It’s only when you inquire about the EIN that they hit you with a fee you gotta cough up. I submitted my application for the EIN on 07/12/2022, and I’m still waiting on it. This whole situation has me feeling pretty let down.
organicmouse263
January 16, 2023
"exceptionally friendly and supportive assistance"
the service was really kind and super helpful
ErnestRichards
January 14, 2023
"My experience with doola.com has been fantastic"
Teaming up with doola has been a real game changer. They made the process of establishing my LLC super smooth, and whenever I have queries—trust me, I’ve got plenty as a newbie in the biz—they get back to me fast and with great professionalism. I totally suggest them to anyone considering launching a business in the States!
angrydog788
January 14, 2023
"Beyond Just Company Setup"
I set up an LLC with doola some time ago, and it was super easy! What I appreciate the most is that they continue to support you afterward. Recently, I reached out to their CPA, Jiv, to get answers to some important questions. That guy is awesome! Quick and really knows his stuff. He was a huge help. Fantastic service!
Lucille.Hoffman
January 14, 2023
"Support Team Was Super Helpful!"
I found the customer support to be incredibly useful while I was getting my LLC set up. They really went the extra mile and responded fast through chat.
ElmerOrtiz
January 14, 2023
"Top-notch customer support!"
The customer support here is truly outstanding! They respond super fast and always provide the best explanations. I totally recommend this place 100%!
bryant.1301
January 13, 2023
"Parshwa was super helpful in clearing things up!"
Whenever we had questions, Parshwa was there to help us out and clear up any confusion. He's always around when you need assistance.
brownsnake812
January 13, 2023
"Awesome support from Ali!!"
Awesome support from Ali. I still haven't gotten my EIN, SS4, or operating agreement, but I'll keep you posted as I navigate this process. I'm really looking forward to it since their customer service is AMAZING!
yh1
January 13, 2023
"doola offers a Gmail-style experience for forming a company"
Getting through the company formation process in the US can be quite tricky, especially with all the varying state regulations. The folks at doola are hard at work behind the curtain to ensure everything goes smoothly and efficiently. I kicked off my company formation during the holiday rush last year, so I figured it would take a while. To my surprise, the team put in a lot of effort and had my new business ready to roll by the beginning of the new year.
blackfish776
January 13, 2023
"Considerate Assistance"
I had some queries regarding the setup of a single member LLC owned by a foreign entity, and Parshwa did an excellent job addressing all my concerns. His responses were straightforward and to the point. He even suggested something tailored to my unique circumstances, which really shows he cares. I'm happy with the help I got from the customer service crew.
kevfelt
January 12, 2023
"Unsatisfactory Support"
The customer service is really lacking. I've been handling everything on my own from the start. The business was officially set up. On January 3, I let them know that the company was ready. They were actually meant to keep me in the loop. When I inquired about the EIN application on January 11, they replied, "we still haven't gotten the paperwork from Delaware," even though it was all done on January 3rd. They seem completely lost. I suggested they check their control panel since the company setup was already complete. Honestly, they just don’t seem to know what they’re doing. I ended up wasting eight days because of their confusion. They really lack the necessary experience and professionalism. Nobody wants to deal with folks who are unprofessional.
organicwolf786
January 12, 2023
"Outstanding Support from the Team"
I can only speak about the support I received before setting up my account and starting the LLC formation. Parshwa was fantastic - super attentive and addressed all my inquiries.

Now I’m just waiting for the LLC to be formed and the EIN to come through...
happydog610
January 12, 2023
"Poor service, not worth it"
I started working with this company on 7/12/2022. They took their sweet time getting the EIN files to me, and when I reached out, they proposed I pay extra for something called EIN Expedition to get it done faster. After I forked over the cash, nothing happened for 10 days! Don’t fall for their sales pitch; the customer service is terrible.
brownfish890
January 12, 2023
"DOOLA provides quick and dependable services..."
DOOLA provides quick and dependable services for setting up a company. I spent some time exploring different options online, and DOOLA really stands out as a top pick for making the company formation process a breeze. Big shoutout to Monica from the customer service team for helping me move things along and giving me the access I required.
TedStephens
January 11, 2023
"Starting a business is a breeze"
Getting a company up and running is really easy and straightforward, especially for folks like me who aren't US residents. Totally recommend it!

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